Introduction

This Privacy Notice outlines how we, Wall Paper Boutique  (referred to as “we,” “us,” or “our”), collect and use your personal information as part of our business activities. It also explains your rights regarding accessing or modifying your personal information. About Us We’re a company based in Delaware. Here’s how you can reach us:

Information We Collect About You

Provided Information: We collect info when you:

  • Contact us by phone, email, or in person
  • Correspond with us via mail, email, or our website
  • Order or supply products
  • Visit our showrooms
  • Use our services or subscribe to newsletters
  • Interact with us on social media
  • Attend our events or apply for jobs

The info may include:

  • Identity and contact details
  • Account profiles
  • Financial data
  • Survey responses
  • Employment history
  • Sensitive data (only if provided in job applications)

Collected Information:

  • Correspondence content
  • Transactional data
  • CCTV images (in offices and showrooms)
  • Website usage data
  • Technical data

Third-party Information:

  • From service providers, stockists, recruiters, etc.
  • For purposes like payment processing, fraud detection, and website security

How We Use Your Information

We use your information for:

  • Fulfilling requests and purchases
  • Processing transactions
  • Conducting business relations
  • Providing service communications and support
  • Improving customer service
  • Recruitment and employment purposes
  • Marketing and social media interaction
  • Analytics
  • Fraud detection and compliance with policies and laws

Using Sensitive Information

We process sensitive information (e.g., race or health) for equal opportunities monitoring.

Sharing Your Information

We share your info with:

  • Service providers
  • Regulators and governmental bodies
  • Prospective sellers/buyers of our business
  • third parties for legal or advisory purposes

Security and Cookies

  • We ensure appropriate security measures.
  • We use cookies to enhance website functionality. You can adjust browser settings to reject cookies, but this may limit website features.
  • Third-party sites linked from our website may have their own cookie policies.
  • third parties for legal or advisory purposes

Privacy Measures We prioritize safeguarding your data through a “privacy by design” approach, minimizing the information we collect. We employ various security measures to prevent unauthorized access or unlawful use, such as:

  • Securing our physical premises and digital devices with appropriate measures.
  • Implementing strict password protection.
  • Providing data protection training to our staff.
  • Restricting access to personal information only to necessary personnel.

Data Retention

We retain your information as long as necessary to fulfill your requests or for lawful business purposes. Our data retention policy aims to minimize stored information and its duration. For instance:

  • We routinely archive email and paper correspondence, disposing of data older than eight years.
  • Information related to orders and refunds is retained for approximately 7 years or as long as our business relationship continues.
  • A permanent suppression list ensures compliance with requests to opt-out of communications.
  • third parties for legal or advisory purposes

Securing Your Information

You can contribute to data security by:

  • Choosing strong, unique passwords and updating them regularly.
  • Avoiding password sharing and maintaining confidentiality.
  • Logging out of accounts, especially on shared devices.
  • Reporting any suspected account compromises promptly.
  • Keeping devices protected with up-to-date software and anti-virus measures.
  • Being cautious of fraudulent emails, ensuring they originate from official addresses ending in ‘@kravet.com’, ‘@leejofa.com’, or ‘@brunschwig.com’.
  • Clearing browsing history on public devices.

Exercising Your Rights

You can exercise these rights by contacting us. We may need to verify your identity to ensure data security and might require specific information for processing requests.

California Residents Information

Rights Under California Law

California residents have specific rights concerning their data, including:

  • Requesting information about collected data and its usage.
  • Requesting deletion of collected data.

Verification Process

We verify your identity to process requests, ensuring compliance with privacy regulations

Impact on Products/Services

Exercising these rights won’t affect the quality or price of our offerings. No Sale of Personal Information We do not sell personal information to third parties.

Children’s Privacy

Protection of Children’s Information We do not knowingly collect personal information from children under 13 without parental consent. If such information is inadvertently collected, we take measures to delete it promptly.

Changes to Privacy Notice

We may update this Privacy Notice and will communicate changes via our site or email. Keeping Information Current Please inform us of any changes to your personal information to ensure accuracy.
This Privacy Notice reflects our commitment to handling your personal information responsibly and transparently. If you have concerns, please contact us directly.